At a glance
- We collect only information needed to operate, secure and support the storefront
- Payment credentials are handled by the applicable checkout provider
- Privacy requests can be sent to the support contact listed below
Who is responsible
The legal entity identified in the Business information section operates this storefront and is responsible for the personal information it controls. Independent checkout, carrier and marketplace services may act under their own privacy notices.
Information collected automatically
Access logs may include IP address, approximate country, region and city derived from network connection information, browser and device information, language, referring page, requested pages, timestamps and a random essential visitor identifier.
Information you provide
When you contact support, we may receive your name, contact details, order or product identifiers, message contents and files you choose to provide.
How information is used
Information is used to deliver and secure the site, diagnose errors, measure traffic, prevent abuse, answer requests, support products and meet legal obligations.
Legal grounds
Where a legal basis is required, processing may rely on performing a requested service or contract, legitimate interests in operating and securing the site, compliance with law, or consent for an optional feature. Consent can be withdrawn for future processing where applicable.
Cookies
The site uses an essential first-party visitor cookie to distinguish repeated visits and protect service integrity. It is not used to store payment credentials.
Service providers
Hosting, content delivery, security, analytics, communications and checkout providers may process limited data needed to provide their services under their own safeguards.
Retention
Records are retained only for as long as reasonably necessary for security, operations, support, dispute handling and legal obligations, then deleted or anonymized when practical.
Your choices and rights
Depending on location, you may request access, correction, deletion or restriction of personal information. Identity verification and legal exceptions may apply.
Security and international processing
Reasonable technical and organizational safeguards are used. Data may be processed where service providers operate, subject to applicable transfer protections.
Children and changes
The site is not directed to children. This policy may be updated as services or legal requirements change; the revised date is shown on this page.
Questions and complaints
Use the customer support contact below for privacy questions or requests. Depending on your location, you may also have the right to contact the relevant privacy or consumer protection authority.
Business information
- Legal entity
- VISCOUNT LLC
- Customer support
- [email protected]
Last updated · 2026-07-17